SaaShost.net Support Site

SaaShost.net customers have Net0 terms invoiced in arrears. For example: your May 1st invoice covers service for the month of April.  Effective 4/1/22 w...

If your account has a history of past-due payments and/or other payment issues, subscription terms will be limited to monthly, regardless of what a vendor m...

SaaShost customers are encouraged to set their account for autopay via our online billing portal but are not required to be set for autopay at this time. AC...

SaaShost.net customers are invoiced at the beginning of the month for services rendered for the previous month. (For example: an invoice dated September 1...

We understand that as companies change and grow, so too, can employees and their functions within the company. We take the privacy, security, and inte...

Our customer self-service billing portal enables payment method updates at your convenience. As a reminder, ACH can be selected at no additional cost, how...

Cancellation or service removal requests must be received in writing to our billing department (billing@saashost.net) by the account’s primary contact po...

As terms are Net0, past-due notifications will be sent as soon as an invoice payment is missed or declined and will continue to be sent via our billing sy...

All billing discrepancies and disputes must be provided in email/writing along with a spreadsheet detailing charges and juxtaposing charges o...