FAQ Knowledge Base

Articles

What is the Best Mailbox Size for Exchange?
Everyone wants a larger mailbox! In your organization, everyone wants a large mailbox quota, as it would allow them to keep every email without deleting...
Fri, 31 Jul, 2015 at 9:50 PM
Why is My Email Being Returned or Being Bounced Back?
If the email that you are sending is being bounced back, you can try the first things that our support team will check. 1. First, have your contact ...
Tue, 20 Oct, 2015 at 11:01 AM
How Should I Start an Email Policy For My Organization?
Implement Your Email policy at the Beginning!   When you are setting up a new email system for your organization, this is the best time to establish ...
Sat, 1 Aug, 2015 at 3:11 AM
Attachment Size Limit
 The largest attachment that can be attached to an email is 50 MB. Please Note: Though we permit these large attachments, it is not guaranteed that the...
Sat, 1 Aug, 2015 at 4:46 AM
ISP's That Block Port 25
 This is a list of known ISP's that block port 25. AT&T BellSouth CableOne Charter Comcast ATTBI Cox EarthLink Flashnet MediaOne MindSp...
Mon, 18 May, 2015 at 11:40 AM
My ISP has blocked port 25
 We have Port 25 open for POP/IMAP connections. There are a couple of options you can pick from if your ISP has blocked port 25. Recommended Solution...
Sat, 1 Aug, 2015 at 4:33 AM
Access level & quota changes take up to 2 hours to take affect if changed in the Administrative Control Panel
Would you like to make changes to mailboxes in your Administrative Control Panel? Most changes in the Administrative Control Panel, http://my.securemb...
Sat, 1 Aug, 2015 at 4:49 AM
Employee No Longer With the Company
 This article explains the steps on what to do when an Employee has been let go or has resigned from the Company. Option 1 Backup The Users Mailbox Y...
Sat, 1 Aug, 2015 at 4:43 AM
Important Information Regarding Domain Aliases
 Our Engineering team has made some changes on how mailboxes and distribution lists are created. When a mailbox or a distribution list is created the prim...
Mon, 18 May, 2015 at 1:31 PM
How many messages can be sent out per day?
The number of email messages that can be sent from a single mailbox is 250 messages per hour and not exceeding 500 per 24 hours. For sending messages above...
Mon, 18 May, 2015 at 1:43 PM