To request a refund or cancellation of an invoice, please note the following information that will need to be provided
1. All such requests for cancellation or refund must be initiated by either the Primary or Billing Contacts on file and emailed to billing@. We are unable to process such requests from either a technical contact or a request sent 'On Behalf As'.
2. Customer Number
3. Domain Name
4. Invoice Date and Number
5. Reason for cancellation or refund of invoice