This article explains which features in Outlook field to what features within CRM.

Please Note: The mapping in CRM and Outlook are not customizable nor extensible.




Field in Outlook

Field in CRM

 Task

Body

description

Due Date

scheduledend

Priority

priority

Start Date

scheduledstart

Status

computed from Activity State Code and Appointment Status Code

Subject

subject

Unsynchronized Outlook fields include: Reminder, Contacts, Categories, Privacy Flag, Date Completed, Total Work, Companies, Mileage, Billing Information

Appointment

All Day Event

isalldayevent

Body

description

Duration

scheduleddurationminutes

End

scheduledend

Location

location

Optional Attendees

optionalattendees

Organizer

organizer

Priority

priority

Required Attendees

requiredattendees

Show Time As

computed from Activity State Code and Appointment Status Code

Start

scheduledstart

Subject

subject

Un-synchronized Outlook fields include: Label, Reminder, Contacts, Categories, Privacy Flag, Importance Flag

Contact

Anniversary

anniversary

Assistant Name

assistantname

Assistant Telephone Number

assistantphone

Birthday

birthdate

Body

description

Business Fax Number

fax

Business Telephone Number

telephone1

Children

childrensnames

Department

department

Email1Address

emailaddress1

Email2Address

emailaddress2

Email3Address

emailaddresss3

First Name

firstname

FTP Site

ftpsiteurl

Government ID Number

governmentid

Home Telephone Number

telephone2

Job Title

jobtitle

Last Name

lastname

Mailing Address City

address1_city

Mailing Address Country

addresss1_country

Mailing Address Post Office Box

addresss1_postofficebox

Mailing Address Postal Code

address1_postalcode

Mailing Address State

addresss1_stateorprovince

Mailing Address Street

address1_line1; address1_line2; address1_line3

Manager Name

managername

Middle Name

middlename

Mobile Telephone Number

mobilephone

Nickname

nickname

Other Telephone Number

telephone3

Pager Number

pager

Spouse

spousesname

Suffix

suffix

Title

salutation

Web Page

websiteurl

Yomi First Name

yomifirstname

Yomi Last Name

yomilastname

Un-synchronized Outlook fields include: Photo, IM Address, Other phone numbers, Office, Profession, NetMeeting Settings, Free/Busy Server Settings